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Shipping and Returns

CONTACT US


 

SHIPPING

 

International Shipping

  • International shipping quotes and orders are available upon request - please contact tracey@traceybuyce.com if you're interested in ordering from outside of the US.

Carriers & Cost

  • All artwork from Tracey Buyce Photography is carefully packaged and shipped individually to provide maximum protection of your artwork. 

  • We may use FedEx, USPS or UPS as carriers depending on the size of the piece purchased and the location it’s being shipped to. 

Timeframe

  • All orders are custom printed and framed just for you. You will should receive your non-framed Fine Art Prints and Mini Canvases in approximately 2 weeks, and framed Fine Art Prints in 3-4 weeks. Shipping times will vary depending on how far you are from our Upstate New York studio. You will receive a shipping confirmation email with tracking information once your print has been sent.

  • If you need more information about when your purchase is likely to arrive, please contact tracey@traceybuyce.com and we’ll do our best to inform you.

 

RETURNS & EXCHANGES

 

Return Policy

  • Because every piece of art is custom printed and framed, we regret that we cannot accept returns or exchanges except in the case of incorrect orders or damaged items.

Damaged Items

  • Artwork sent mistakenly or received damaged will be eligible for replacement.

  • We want you to love your print and display it proudly, so please contact us within 5 days of receiving your item if you have any problems.

  • Product descriptions and photos should be sent to tracey@traceybuyce.com.

Gifts & Gift Cards

  • Gifts and Gift Cards are not eligible for return or exchange

 

QUESTIONS?


Free 2017 Calendar!

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